FAQ

How do I contact you?
Email hello@simplistamped.com

When I send a message, when will you respond?
Simpli Stamped will be open 7 days a week for orders, but only open for correspondence Monday - Friday from 8am - 4:00 pm. If available, you may get a response after hours.

Sizing details
Due to the process of hand stamping in each letter, rings can stretch to be up to 1/2 size larger. The more characters you choose the more likely it is that the ring will be larger.

How do I find my ring size?
You can use this printable ring size chart.
https://www.jewelry-secrets.com/Blog/wp-content/uploads/2015/05/Ring-Size-Chart1.pdf

Will my stamped words be perfectly straight?
No, each piece is hand stamped, slight variation in spacing or alignment adds to the uniqueness of your item.
Returns & Exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Digital downloads

Conditions of return
Buyers are responsible for return shipping costTexts. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
International Orders
I am happy to ship all over the world! Please understand though if you are in another country other than the US that you may be responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your customs office/or postal service if you are concerned about possible tariffs. Simpli Stamped is not responsible for these fees or if your package gets held in customs because you haven't paid your fees. If your package is in customs and not picked up by you within a reasonable amount of time they will ship it back to us and you will not receive a refund if your item was personalized. If you would then like your package shipped back out to you, you will need to pay for shipping again.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.