FAQ

What is your international shipping policy?
We are happy to ship all over the world! Please understand though if you are in another country other than the US that you may be responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your customs office/or postal service if you are concerned about possible tariffs. Simpli Stamped is not responsible for these fees or if your package gets held in customs because you haven't paid your fees.If your package is in customs and not picked up by you within a reasonable amount of time they will ship it back to us and you will not receive a refund if your item was personalized. If you would then like your package shipped back out to you, you will need to pay for shipping again.
Sizing details
Due to the process of hand stamping in each letter, rings can stretch to be up to 1/2 size larger. The more characters you choose the more likely it is that the ring will be larger.
Will my stamped words be perfectly straight?
No, each piece is hand stamped, slight variation in spacing or alignment adds to the uniqueness of your item.
How do I contact you?
Through Etsy's conversations or email hello@simplistamped.
When I send Simpli Stamped a message, when can I expect a response?
Simpli Stamped will be open 7 days a week for orders, but only open for correspondence Monday - Friday from 8am - 4:00 pm. We will not respond to emails on the weekends or holidays because we are spending time with our family. We try our very best to respond to all messages within 48 hours and answer messages on a first come, first served basis, so please be patient. I promise we are responding as fast as humanly possible.
Wholesale availability
Yes, we do offer wholesale pricing on our non-personalized items and bulk orders. Please contact us for more information.
Gift wrapping and packaging
All of our items come wrapped in an adorable box, wrapped in twine tied with a bow. If you would like us to mail your gift directly to the recipient, please message us with their information. We will also include a handwritten note for free if you would like!
How do I find my ring size?
You can use this printable ring size chart.
https://www.jewelry-secrets.com/Blog/wp-content/uploads/2015/05/Ring-Size-Chart1.pdf
Make sure that the measurement at the top in the red bar is the correct size before using your printed ring sizer.